FAQ’S

Diamondback Creative Co.

What is Diamondback Creative?

Diamondback Creative is a small, independent studio helping local businesses and creatives look professional online and in real life. I focus on websites, branding, and creative consultancy — giving you the tools to stand out without overcomplicating things.

What kinds of businesses do you work with?

Mostly small independents — cafés, salons, barbers, gyms, makers, and local shops. If you’ve got a business or project that needs a clean online presence and brand identity, I can help.

Do you only work locally?

Right now I mostly work face-to-face with people in my area. But if you’re further away, I can also work remotely — websites, branding, and consultancy can all be handled online.

What services do you offer?

• Websites – professional, easy-to-manage sites (Squarespace, Shopify, Payhip).
• Branding basics – fonts, colours, logos, and tone of voice.
• Consultancy sessions – one-to-one creative planning, content ideas, brand strategy.
• Content guidance – I’ll show you how to capture strong content with your phone, and I can connect you with photographers if you want professional shoots.

Do you provide ongoing support?

Each project comes with a clear handover (training videos, guides, or notes), so you’ll be confident running things yourself. If you want me on standby after launch, I offer optional monthly support retainers for updates, tweaks, and advice.

How long does a project take?

It depends on the scope. A simple website build can be ready in 2–3 weeks. Branding or consultancy sessions are usually quicker. I’ll give you a clear timeline at the start so you know what to expect.

How much does it cost?

Prices vary by project, but I work with transparent, fixed packages instead of open-ended hourly rates. Starter websites usually begin around £XXX, branding basics from £XXX, and consultancy sessions from £XX. (I’ll always confirm costs before starting anything.)

Do I have to pay upfront?

For most projects, I ask for a 50% deposit before starting and the balance when the project is complete. This protects both of us and makes sure everything runs smoothly.

What if I need changes later?

I include a round (or two) of revisions in every project so you’re happy with the outcome. If you want major changes after launch, we can agree on a small update fee or ongoing support plan.

What if I don’t know what I need?

That’s fine — a lot of people feel that way at first. Book a consultancy session and we’ll sit down together to map out what would actually move the needle for your business. Sometimes it’s just a simple website, sometimes it’s branding, sometimes both.

Do you offer photography or video services?

I don’t currently shoot content myself, but I can:

• Show you how to create strong photo/video content using just your phone.
• Connect you with trusted photographers if you’d prefer professional shoots.Full content production is something I plan to add to Diamondback Creative in the future.

How do I get started?

Head to the Contact Page and fill out the form, or email me at diamondbackcreative@gmail.com. Tell me a little about your business and what you’re looking for, and I’ll get back to you with next steps.